If the Tour is cancelled for any reason what-so-ever, including cases of visa rejection or voluntary cancellation by the User the cancellation charges as mentioned in the brochure or the itinerary will apply. In the absence of any such information, the following cancellation charges will apply:
Time period in which the cancellation is made
45 days or more, prior to departure – Booking Fees
Between 44 and 31 days of departure – 25% of Tour Cost
Between 30 and 15 days of departure – 50% of Tour Cost
Between 14 and 8 days of departure – 75% of Tour Cost
Time period in which the cancellation is made
45 days or more, prior to departure
Between 44 and 31 days of departure
Between 30 and 15 days of departure
Between 14 and 8 days of departure
Charges
Booking fees
25% of Tour Cost
50% of Tour Cost
75% of Tour Cost
Within 7days prior to date of departure, or no-show for any reason what-so-ever 100% of Tour Cost. Any services booked or purchased which falls under full cancellation at the time of booking 100% cancellation will be applicable.
TRAVEL NEURO LLP is only a facilitator and any refund for any service(s) which are not delivered by the service provider /Independent Contractors or for any reason for which the User is entitled for a refund is subject to TRAVEL NEURO LLP receiving the amount from the said service provider. User acknowledges that TRAVEL NEURO LLP shall not be held liable for any delay in refund or non-refund of the amount from the respective service provider or Independent Contractors of TRAVEL NEURO LLP. In such events the User shall directly approach the service provider for any claims.
In case the User makes any changes in their accommodation while on the Outbound Tour, TRAVEL NEURO LLP shall not refund or pay compensation in any manner whatsoever. The User would also be liable to pay any additional sum that is required to be paid consequent to the aforesaid changes made in the accommodation.
In the event of any delay in the refund beyond the period specified herein, the entire liability of TRAVEL NEURO LLP shall be refund of the said amount with interest calculated at the applicable bank rate till the date the refund is made.
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